Effective Date: 18/03/2025
Pillar SRL ("Company", "we", "our", "us"), located in Italy, is committed to protecting the privacy of its clients and users of the web application https://app.gopillar.eu ("Platform").
This Privacy Policy explains how we collect, use, store, and protect personal data in compliance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Italian data protection laws.
Pillar SRL is the Data Controller for the personal data processed through the Platform.
Contact Information:
Email: info@gopillar.eu
Registered Address: Via Francesco Olgiati 26, Milano (MI), Italy.
We collect and process the following categories of personal and business data when you
use our Platform:
● Company identification details
● Contact persons' names, roles, and business email addresses
● Banking and financial information provided for treasury management purposes
● Invoicing and billing data
● Login credentials (stored securely and encrypted)
● Payment transaction data (processed via Stripe)
● Usage data and logs related to Platform activity
We process your data for the following purposes:
● To provide and maintain our SaaS services
● To manage subscriptions, invoicing, and payments
● To store and process treasury and financial data for your construction company
● To improve our services and perform analytics (on an aggregated, non-personal
basis)
● To ensure security, prevent fraud, and monitor system integrity
● To comply with legal obligations (e.g., tax and regulatory compliance)
Legal Bases under GDPR:
● Performance of a contract (Article 6.1.b GDPR)
● Compliance with legal obligations (Article 6.1.c GDPR)
● Legitimate interests (Article 6.1.f GDPR), particularly for fraud prevention and service improvement
● Consent, where required (Article 6.1.a GDPR)
Your data is stored securely on Amazon Web Services (AWS) infrastructure located in Frankfurt, Germany (EU). No personal data is stored or processed outside the European Economic Area (EEA).
We may share your data only with:
● Payment Processor: Stripe (for handling card payments, PCI-DSS compliant)
● Cloud Hosting Provider: Amazon Web Services (AWS, GDPR compliant)
● Professional advisors (accountants, legal consultants) where necessary
● Authorities if required by law
We do not sell or rent your data to third parties.
We retain your data for as long as necessary to fulfill the purposes outlined in this policy,
including any legal, accounting, or reporting requirements. Data related to financial records
is retained in compliance with Italian tax law.
As a data subject, you have the right to:
● Access your personal data
● Request correction of inaccurate or incomplete data
● Request erasure ("right to be forgotten")
● Restrict or object to data processing
● Data portability
● Withdraw consent (when consent is the legal basis)
● Lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali)
To exercise your rights, contact us at: info@gopillar.eu
We implement appropriate technical and organizational measures to protect personal data,
including:
● Encryption of sensitive data
● Access controls and role-based permissions
● Regular security monitoring
● Incident response and breach notification procedures (including compliance with GDPR 72-hour notification obligations)
The Platform uses essential cookies for functionality. Optional analytics cookies are only used with your consent.
We may update this Privacy Policy from time to time. Users will be notified of material
changes. Continued use of the Platform constitutes acceptance of the updated policy.
For any questions regarding this Privacy Policy or to exercise your rights, contact us at:
Email: info@gopillar.eu
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